Privacy Policy

Last Updated: January 15, 2025

1. Introduction

Welcome to Speaking Mastery School ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website truebalance.top and use our educational services.

By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Company Information

Business Name: Speaking Mastery School

Registration Number: 18433248

Address: 89 Wood Stream Collinshaven, NP4 8LA, United Kingdom

Phone: +449459094283

Email: [email protected]

3. Information We Collect

3.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

The personal information we collect may include:

3.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

3.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. These technologies help us:

You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our website.

4. How We Use Your Information

We use the information we collect for the following purposes:

5. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal information based on the following legal grounds:

6. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

6.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, including:

These service providers are bound by confidentiality agreements and are only permitted to use your information as necessary to provide services to us.

6.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities, including:

6.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with applicable data protection laws, including:

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider in determining retention periods include:

When your information is no longer needed, we securely delete or anonymize it.

10. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

10.1 Access and Portability

You have the right to request access to your personal information and receive a copy in a structured, commonly used format.

10.2 Correction

You can request correction of inaccurate or incomplete personal information.

10.3 Deletion

You may request deletion of your personal information, subject to certain legal exceptions.

10.4 Restriction and Objection

You can request restriction of processing or object to certain uses of your information.

10.5 Withdrawal of Consent

Where processing is based on consent, you may withdraw your consent at any time.

10.6 Marketing Communications

You can opt out of receiving marketing communications by clicking the "unsubscribe" link in our emails or contacting us directly.

10.7 Exercising Your Rights

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.

11. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

12. Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Speaking Mastery School

89 Wood Stream Collinshaven

NP4 8LA, United Kingdom

Phone: +449459094283

Email: [email protected]

15. Supervisory Authority

If you are located in the EEA and believe we have not addressed your concerns adequately, you have the right to lodge a complaint with your local data protection supervisory authority.